All goods and services are sold and supplied by ADO Electronic Industrial (Australia) Pty Ltd, ACN 055 169 741 (herein referred to as "ADO") on
the following terms:
Surcharges, Taxes, Duties and Levies (including GST)
Where extra charges are incurred on behalf of the client, in the event of delays, delivery difficulties, credit difficulties or otherwise,
expenses will be billed to the client on the corresponding invoice and payable as per the Terms and Conditions of Sale.
A 10% Goods and Services Tax ("GST") will be charged on all Australian Sales Invoices.
Title of Goods
All merchandise will remain the property of and are held under ownership by ADO until fully paid. Ownership will only pass to the client when
complete payment has been received.
Merchandise will only be passed over to the client without payment if:
- The goods have been ordered for an evaluation by our client for approval, by request for testing by our client's client, or to
promote the product during trade shows or marketing activities;
- The equipment has been supplied by ADO in goodwill for either loan, temporary replacement or client support;
- The client becomes bailee for the equipment for a given period of time, automatically assuming responsibility for the
merchandise on the event of any loss, damage to, or negligence with the equipment.
In the event of any product(s), whether in the same or modified condition, being sold whilst under evaluation without the consent of ADO, with due
or otherwise intent to dishonour payment, or money owing on overdue invoices or payment outstanding as a result of uncommon business practices will
result in legal action commencing seven (7) days from our written notice.
Delivery
Freight charges will be payable by the client, and will appear on all invoices at the rate offered by our courier company. Additional charges for
VIP services, long distances, remote locations, excessive weight or size will be billed to the client.
ADO does not hold itself responsible for late delvieries, misplaced consignments, delays or any other related incident that may occour under the
management of our courier.
Client Pick-Ups
You may prefer to organise your own courier, or have the equipment picked up by a client's employee. Respectivly in these situations we require:
- Courier details, including your account number;
- Two hours' notice, trading terms finalised and employee identification.
Payment Terms
Unless trading terms have been authorised, ADO operates strictly on a cash before delivery basis, by way of:
- Telegraphic Transfer (T/T);
- Cash / Bank Cheque / Direct Deposit (D/D);
- A company or personal cheque will have to be cleared before delivery can be made.
A copy of the payment confirmation must be provided to ADO prior to any courier booking or FIS delivery being made. ADO may withdraw from supply
on any order(s) pending delivery, if ADO is placed under risk financially, exposed to dishonoured cheques or bad payments, or where the client has
other financial matters to reconcile.
An AUD$20.00 cancellation fee will apply per invoice or transaction. After 14 days, all sales are final.
Warranty
ADO provides and supports a twelve (12) months' warranty (unless stated otherwise), parts and labour, on all equipment supplied. Warranty becomes
effective as of the date of invoice. ADO will refrain from processing a warranty claim if it is not returned by the dealer in question.
ADO is not liable for damages caused by mistreatment and/or improper handling.
ADO has the option to:
- Refuse a warranty claim if it is illegitimate;
- Repair or replace a product;
- Supply an equivalent product or credit the goods to the next order;
- Pay the cost of such a relacement or repairs on the absence of or inability to provide a stock replacement.
Returns
Any product being returned for credit must be returned within seven (7) days from purchase, in original packaging and must be in a resellable
condition. A 10% (of invoice amount) re-stocking fee will apply if the stock is not satisfactorily returned in the same order as supplied.
ADO reserves the right not to accept a product for return or credit if a discrepancy is caused being the customer's mis-intention, or where the
product was not originally purchased from ADO.
All freight charges to ADO are the responsibility of the client, returns to ADO will be absorbed, unless the goods are out of warranty, or, clearly
not an ADO-supplied product.
